OnLine Training

Convenience:

Cutting-edge training from the comfort of your office.

All you need is phone and Internet; and all content will be delivered right to you.

Flexibility:

Choose from a broad offering of customized packages or register for the whole series.

If you have a scheduling conflict, you can work on your own at your own pace.

Accessibility:

Continuing education and skills available 24-hours-a-day, seven days a week over the Internet!

  • Online Training Guide
  • We Test You Online Guide

Online Training Guide:

This guide is designed to help you understand and learn about and how to participate in a Webinar or Webturorial.

You will also learn how to:

•            register to a Webinar or Webtutorial

•            move through lessons,

•            take a Test on line

•            take a lesson again

•            reach us if you have questions

About Webinars:

What is a Webinar?

  • It is a distance-learning program for professional education, which is an easy and effective way to train people anywhere.
  • Visual content or Power Points presentations can be shared over the Web as participants are phone conferencing. Everyone sees and hears the same thing at the same time.
  • The trainer has control over the presentation while interacting with participants and vise versa.
  • It’s dynamic and interactive allowing participants to ask questions on the spot, and to interact with other participants.

What are the advantages of Webinars?

  • It eliminates the need for people to travel to and from conference site and/or meeting site.
  • Participants save the travel and costs associated with traditional on-site training.
  • Two or more trainers can participate from different sites.
  • Provides a hands-on learning experience. (Exercise are possible)
  • Includes interactive annotations and chatting capabilities.

How does it work?

  • It is a training delivered through a connection set up by a third party company.
  • RC uses the “Cisco WebEx” program to facilitate the online training.
  • Participant can join from any computer with an “Internet connection”.
  • RC will schedule an online training session ahead of time and participants can register ahead of time as well.
  • Client/trainer can invite special guests to participate over for a few minutes of the training. (Good for department heads to do introductions and setting up the stage for a few minutes).

How do you register?

  • We will send a link to your department liaison who will send to you with schedule and time of training.
  • Participant register over the Internet by filling in the application form.
  • Confirmed participants will get a link, access password and instructions on how to join the web training.
  • Participants simply click the link in the invitation to join online on the schedule day and time. Then, they’ll get instructions on how to join and a 1-800 number to dial.

Do I need special equipment?

Once registered, all a participant need is:

  • a regular telephone,
  • a computer
  • Internet connection.

When do I get the program materials?

Approximately 1-2 weeks before the WebtTraining. Participants will be e-mailed a link where they can download the course materials.

How does the question and answer session work?

  • During the Webinar the moderator will instruct participant on the simple steps on how to ask questions, participate and chat.
  • The instruction should take a couple of minutes before the actual training starts.
  • We advise participants to join at least 10 to 15 minutes before the training starts to test their system and engage in trouble shooting should problems occur.

What if I lose my access number?

Simply send and e-mail to RC at GlobalPhilaTraining@rosalesc.com, or call us to request it. We will send it immediately by e-mail.

For more questions call: 215-849-0545

About WebTutorials:
  • These are interactive presentations complete with audio narration, in-depth topic coverage and hands-on exercises.
  • WebTutorials present a powerful and exciting training design to help you learn new skills fast and effective on your own.
  • WebTutorials are convenient because once you sign in, you advance at your own pace.


HOW THE COURSES WORK

The guide below will provide you with an introduction to the training and testing components of your course.

Click "PDF version" to view them on your screen, read and print, or "Interactive version" to see the guide in their full interactive mode.

System Requirements to view the “Interactive” versions of the We Train You Online Guide:

System Required:

•            Pentium III Class or higher CPU, 450mHz or faster

•            Microsoft Windows or Mac OSX (Supported operating systems: Windows 98SE, Windows 2000, 3↑)

Windows Millenium, Windows XP, Windows Vista, Mac OSX 10.

•            256+ MB available RAM

•            1024 x 768 or greater resolution, 16-bit color or greater

•            Internet Explorer v6.0↑ OR Firefox v1.5↑ OR Safari v3.1↑

•            Internet connectivity with 56k modem or greater

•            Flash Player (Version 9↑)