Health Literacy and Plain Language Services
• Translating Plain Language and Health Literacy
• Text simplification, plain language editing and revision in Spanish
• Reading level assessment in Spanish and English
• Plain language, health literacy materials evaluation and testing

Plain Language and Health Literacy Materials Development:
• Develop concept for diverse audience
• Design layout and graphics
• Write or edit reader friendly, multilingual, easy-to-read, culturally appropriate copy
• Field test materials with target audience for readability and understandability
• Review and revise copy for plain language

Plain Language Programs
Assessment of needs and strategic planning
Adapt programs in plain language for specific target audiences
Write plain language and health literacy user friendly curricula for consumers
Pilot testing and evaluation of programs for plain language and health literacy

Organizational Development
• Cross-cultural communications workshops
• Cultural and linguistic needs assessment and planning
• Diversity and cultural competency strategic planning, policy and procedures development, institutional change and planning.
• Staff development and training