1. We Have Been
 • Advocating for Language Access and Cultural 
   Competent Services
 • Doing presentations and trainings on translation quality. 
    culturally appropriate translations.
 • Training  interpreters  since 1994 nationally

2. We Follow Industry Standards 
 • ASTM F2575 - 06 Standard Guide for Quality Assurance 
   in Translation.

3. We Implement Company Policies and Procedures
 • A translation process that is based on best practices 
 • Translations are adapted to the culture of the target group
 • Translation testing with target audience when needed

4. We Use Measuring Tools 
 • A translation brief – to assess project specifications
 • Readability and plain language assessment tools 
 • Quality control tools and check lists